Privacy Policy

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information: When you create an account, we may collect personal details such as your name, email address, and other contact information.
• Automatically Collected Information: We automatically collect information such as IP addresses, browser types, cookies, and usage data (e.g., which pages you visit, time spent on the site) to help us improve our services.
• Chat Content: We may collect and store your chat history for moderation purposes and to enhance user safety.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services, ensuring a smooth user experience.
• Moderate chats to ensure compliance with our community guidelines.
• Personalize your experience on ChatBunk by recommending features and interactions.
• Send you service-related communications, such as account verification, changes to the platform, and customer support.
• Detect and prevent fraudulent activities or violations of our terms of use.
• Serve personalized advertisements and content in compliance with Google AdSense policies.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with third-party service providers who help us operate the platform, such as hosting providers, data analytics companies, and advertising partners (e.g., Google AdSense).
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request (e.g., a subpoena or court order).
• Protection of Rights: We may share your information to protect the rights, property, or safety of ChatBunk, its users, or others.

4. Your Privacy Choices (GDPR and CCPA)

Under both the GDPR (EU) and CCPA (California, USA), you have the following rights regarding your personal data:

• Access and Portability: You have the right to request a copy of your personal information and to transfer it to another service provider.
• Rectification: You have the right to correct any inaccuracies in your personal information.
• Erasure: You can request that we delete your personal data in certain circumstances.
• Restriction of Processing: You may request that we restrict processing of your data under certain conditions.
• Objection to Processing: You have the right to object to the processing of your personal information for marketing purposes, including profiling.
• Opt-Out of Sale: Under the CCPA, California residents can opt out of the sale of their personal information. We do not sell personal information, but if you are a California resident, you may contact us to opt out.
• Withdrawal of Consent: If you have provided consent for data processing, you have the right to withdraw it at any time.

To exercise these rights, please contact us at support@chatbunk.com.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Google AdSense, to deliver personalized ads and to understand how users interact with the site.

Consent for EU Users: In compliance with GDPR, we request consent from EU users to use cookies and serve personalized ads. You can manage your cookie preferences in your browser settings or through our cookie consent tool.

California Users: In compliance with CCPA, California users can opt out of the sale of their data by disabling cookies or requesting deletion of personal data.

6. Data Security

We take the security of your personal data seriously. We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no online service is completely secure, and we cannot guarantee the absolute security of your data.

7. Children’s Privacy

ChatBunk is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@chatbunk.com