Privacy Policy

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information: When you create an account, we may collect personal details such as your name, email address, and other contact information.
• Automatically Collected Information: We automatically collect information such as IP addresses, browser types, cookies, and usage data to help us improve our services.
• Chat Content: We may collect and store your chat history for moderation purposes and to enhance user safety.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services, ensuring a smooth user experience.
• Moderate chats to ensure compliance with our community guidelines.
• Personalize your experience on ChatBunk by recommending features and interactions.
• Send you service-related communications, such as account verification and customer support.
• Detect and prevent fraudulent activities or violations of our terms of use.
• Serve personalized advertisements and content in compliance with Google AdSense policies.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with third-party service providers who help us operate the platform (e.g., hosting, analytics, advertising partners like Google AdSense).
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
• Protection of Rights: We may share your information to protect the rights, property, or safety of ChatBunk, its users, or others.

4. Your Privacy Choices (GDPR and CCPA)

Under both the GDPR (EU) and CCPA (California, USA), you have the following rights regarding your personal data:

• Access and Portability: You have the right to request a copy of your personal information.
• Rectification: You have the right to correct any inaccuracies in your personal information.
• Erasure: You can request that we delete your personal data.
• Restriction and Objection: You may request that we restrict or object to the processing of your personal information.
• Opt-Out of Sale: California residents can opt out of the sale of their personal information.
• Withdrawal of Consent: You have the right to withdraw consent for data processing at any time.

To exercise these rights, please contact us at [email protected].

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to deliver personalized ads and understand user interaction. Consent is requested from EU users in compliance with GDPR. California users can opt out in compliance with CCPA.

6. Data Security

We use industry-standard security measures to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security.

7. Users Under 18

ChatBunk is strictly intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

9. Data Deletion and Account Removal

We provide you with clear and accessible ways to manage and delete your data. If you wish to delete your ChatBunk account and all associated personal data from our servers, you can do so by:

• Visiting our dedicated Data Deletion Request Page.
• Emailing our support team at [email protected] with the subject line "Data Deletion Request".

Server-Side Data Removal: Upon receiving a valid deletion request or when you choose to delete your account through the application, all of your personal information, profile data, and chat history will be permanently and completely removed from our active servers within 3 business days. Please be aware that this process is irreversible.